1) RESERVATION.
Reservation are considered definite only on receipt of the confirmation letter send immediately by the Agency after pre payment. This Agency reserves the right to refuse a deposit which reaches later than 7 days from the date on which an apartment has been provisionally reserved.
2) PREPAYMENT.
As prepayment the agency ask obligatory the 50% of the rent. This amount has to be sent by postal order or bank transfer
3) PAYMENT.
The balance of the rent and the extra charges ( Agency will ask Euro 10,00 a day for air condition and washing machine) must be paid to the Agency at the arrival. The agency will accept only cash, or travel-cheque . When the due has to be paid the Agency will give the keys off the apartment reserved.
4) CANCELLATION
The deposit will never be refunded
For refusals, the guest has to communicate to the Agency by email or letter at least four weeks before the holiday’s start. The deposit will be used for a new reservation to make in the current year or for the following
5) ARRIVAL
The delivery of the apartment must occur on the fixed day between 16.00 pm and 20.00 pm. If they have a delay, they must immediately inform the agency. If they don’t do it, the apartment is kept free until the following day at 10 a.m. then the agency can rent it . The apartments can be rented only from Saturday to Saturday for a minimum stay of 7 days.
At arrival the guest must produce, for the registration, one’s identity papers for him and for their family.
6) CAUTION
The agency request a caution for the good care of the flat off Euro 150,00 at the arrival. The caution will be return after an inspection of the apartment. In case off groups of young people or families with pets the caution ca be elevated to 500 Euro.
7) RESIDENCE RULES
It is prohibited to accommodate more persons than stated in the contract. Small children count as adults in this respect. The agency can however, authorise, on request, one additional person on payment of a surcharge. Pets are allowed on our authorisation only in accordance with regulations and with a payment off a surcharge. Quiet is obligatory requested during the afternoon between 14.00 and 16.00 and during the night between 22.00 and 08.00 in the morning. Please don’t wear clogs or other wooden soled indoors. Referring to general rules( numbers off person, state off apartments use off bed lines, respect of quite, etc.) the agency staff reserves the right to enter in the apartments at any moment for inspection or reparation . In case of bad non observance the agency can rescind immediately the contract.
8) APARTMENT EQUIPMENT
All apartment are equipped with necessary furniture: saucepans, crockery and cutlery, gas - stove, refrigerator, hot and cold running water, electricity 220 V. The use of the electric household appliances is not allowed. The guest is responsible for the furniture and the crockery. If the furnishing are broken or damage the Agency at departure reserve the right to take the money from caution. Deficits in the inventory and condition of the flat must be notified within 24 hour from the arrival. For each bed is available 1 pillow and 1 blanket. The bed-linen, table and kitchen cloths must be provided by the guests. Mattress cover and pillow cover are not indented as bed lines ( on this case agency reserve the right to ask euro 50,00) Please do not throw down the sink or WC object. Also please make sure that’s all sand is removed from beachwear before washing. The possible remove must be paid by the guest. For the losing of the keys, the guest must pay at the Agency the substitution of lock, the labour and all the copy of the keys.
9) DEPARTURE
In case of anticipated departures there will be no reimbursement. On the day of departure, the apartment must be left at 09.00 am, giving the keys at the Agency in the office hour to make our staff to control the flat. The Agency, at request, can authorize the departure in the middle of the night or out of the office hour, but in this case the caution will be retain and return thru post after control. The apartment must be left in exactly same conditions in which it was consigned. On demand the cleaning can be done by the agency at extra charge from 50,00 to 100,00 Euro. In case off no cleaning the agency is authorized to ask the renter to pay the cleaning expenses. The flat as to be left tidy, free from refuse, with the kitchenware washed and the refrigerator empty even if final cleaning has been paid for.
10) AGENCY RESPONSABILITY
The Agency is only an intermediary between proprietor and tenant. The Agency is not responsible for eventual breakages, accidents, delays or losses. The Agency is not responsible for circumstances a force-major. Each claim damages must be addressed to the flat’s owner through the agency. The Agency shall give its help to resolve the problems requests of compensation for damages must be agreed directly. For legal disputes is competent only the Court of Venice. The Agency reserves the right to substitute the booked flat in case of unforeseen circumstances. The price are not binding for all apartments.. The request of a particular apartment ( number, floor, orientation, view etc.) will be notified but not guaranteed. On receiving the contract the guest strictly accepts the above conditions

AT THE ARRIVAL RENT CONDITION MUST BE SIGN AND RETURN TO AGENCY STAFF